How do I return or exchange an item?

To be accepted, a piece must reach us in perfect condition, unworn, together with its original box and all of its packaging.

Return postage is at the buyer’s expense. We recommend choosing a tracked service: without proof of postage, a lost parcel could not be taken into account.

Before sending anything back, contact our team quoting your order number and the reason for your request. We will tell you how to proceed and give you the return address.

On arrival, we check the condition of the piece and its packaging. Only once this verification is complete do we offer you a solution: an exchange for another piece, or a refund.

The refund is issued to the payment method used for the purchase. Allow a few working days for it to appear on your statement.